We've done our
best to answer as many questions as we could think of, but there are so
many that we must have missed a few. To get in touch with us, e-mail info@lucyhost.com
and we'll help you further.
- What
server software are you running?
- Can
I access my domain address with or without the"www"?
- Can
I transfer existing domain name to your servers?
- How
long does it take before my domain name is active?
- When
I order who will the domain be registered to?
- How
long does a domain name registration last for?
- Can
I use my hosting account for commercial purposes?
- What
is the bandwidth allocation on your hosting accounts?
- Are
there any hidden costs for the domain name?
- Which
FTP software do you recommend?
- Do
your hosting accounts support SSI?
- Do
you provide any cgi-scripts with your hosting packages?
- Do
you support ASP?
- Do
you support PHP?
- Do
you support FrontPage 2000 server extensions?
- Where
is Perl located?
- What
is the Perl extension?
- Where
is Sendmail located?
- What
server software are you running?
We use RedHat 7.1 on our servers.
- Can
I access my domain address with or without the "www"?
Yes, you will be able to access the domain
address with or without the "www" in front of the
domain name. Example: [http://www.your-name.com] or [http://your-name.com]
is acceptable, whichever you prefer.
- Can
I transfer existing domain name to your servers?
Yes, if you email us at sales@lucyhost.com
we will give you instructions on how to do this.
- How
long does it take before my domain name is active?
Once the InterNIC announces that your domain
name has been registered (or transferred, if applicable),
it usually takes about 72-hours before it is active. All Internet
providers must update their records (DNS tables) to reflect
the new site's location.
- When
I order who will the domain be registered to?
We always register domain names to the person
listed on the order form.
- How
long does a domain name registration last for?
For a .com .net or .org it is for the period
you choose 1-10 years.
- Can
I use my hosting account for commercial purposes ?
Yes, you can use your account for commercial
purposes. The World Wide Web has become the most efficient
and cost-effective means of making information available to
the users of the Internet community and we encourage our customers
to utilise such an enormous medium
- What
is the bandwidth allocation on your hosting accounts?
We offer 1GB Transfer per month for every
25 MB Web Space. If you have
300 MB Web space, monthly transfer
will be 5GB, for 500 MB Web Space
10 GB data transfer per
month and so on...
- Are
there any hidden costs for the domain name?
No! The price listed is the price that you
will pay, all fees are included
- Which
FTP software do you recommend?
We recommend Cute FTP or WS_FTP. You can
download either one of these from http://www.download.com/
also many ftp programs are easily available with the free
CD's provided with computer magazines.
- Do
your hosting accounts support SSI?
Yes this is turned on by default.
- Do
you provide any cgi-scripts with your hosting packages?
Not at the moment but we do plan on adding
some in the future.
- Do
you support ASP?
Yes, our server supports ChilliSoft ASP
scripts. file extension of ASP script should be ".asp".
- Do
you support PHP?
Yes, our server supports PHP scripts. File
extension of "php" scripts should be ".php".
- Do
you support FrontPage 2000 server extensions?
Yes, This is available free for all hosting
accounts.
- Where
is Perl located on the server?
Perl can be found at /usr/bin/perl
- What
is the Perl extension?
All perl files should have extension ".pl"
- Where
is Sendmail located?
Sendmail can be found at /usr/lib/sendmail
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